SMALL BUSINESS

DESIGN

ASSISTANCE

'If you want to grow as an entrepreneur, you've got to learn to delegate' - Richard Branson

Canva support and visual branding service

Need help getting your visual branding sorted — without spending hours in Canva?

I offer small business owners stress-free Canva support, from setting up your Brand Kit and templates to creating social media posts, presentations, and marketing materials that look consistent and professional.

Whether you're completely new to Canva or just too busy to make it work for you, I’ll take care of the setup and show you how to use it — or handle it all for you.

Below are three packages for complete set up and ready to roll out graphics and posts. If you need services not included in the below or have any queries please drop me a line - hello@stephaniearcher.net

HOW DOES PAYMENT WORK?

For first time clients a 50% deposit will be due after accepting the quote at the commencement of the project. The only exception to this is if you have been referred by another reputable client. At the end of the project, I'll send you an invoice for the remaining balance. Payments can be made by bank transfer in Australia or by credit card via Paypal for international clients. Returning clients will only be invoiced at the end of the project.
MY PROJECT IS URGENT & I NEED IT COMPLETED ASAP - CAN YOU HELP?

In most urgent cases I can work beyond business hours to achieve your timeline. An additional charge of $200 (AUD) applies to rush projects - rest assured there is no compromise on quality.
HOW MANY REVISIONS DO I GET?

In most projects the maximum number of emails of revisions and amendments is two. I do make occasional exceptions, but extra fees will be due should multiple edits disrupt other projects and schedules. I only ask that you be mindful of our timeline and consolidate edits to two emails if possible (number of revisions per email is unlimited).
WILL I BE ABLE TO EDIT THE FINAL PROJECT FILE?

Depending on your project, most of the time files are provided in print ready PDF or JPGs depending on their purpose. A blog or speech will be provided in a Word doc for easy editing. A PowerPoint presentation will be provided in a PP file with easy to edit text. There may be occasional design elements that were created for you outside PowerPoint and imported in. These assets aren't editable. If you require the original AI or PS source file, please note this can be provided for an extra fee. If you don't have the font used, the font files and instructions on how to install them will be supplied.
ARE YOUR IMAGES AN ADDITIONAL CHARGE?

I use Shutterstock for any extra images we may need. Technically, those assets are licensed to me so if you are going to use them in the public domain you will need to license them to you or your company. I can ensure quick access and instructions to license the images. Shutterstock packages are very reasonably priced at $3USD or less per image.
MY PROJECT CONTAINS CONFIDENTIAL COMPANY INFORMATION - WILL YOU SIGN AN NDA?

All work is carried out in the strictest confidence with confidentiality guaranteed. Scripts, drafts, projects, personal details and any other documents or correspondence will never be shared or replicated. I am more than happy to sign an NDA/ Confidentiality agreement before commencing work on your project.
WHAT IS THE TURNAROUND FOR PRESENTATION SLIDE PROJECTS?

An average project (for example 15-20 slides with no photoshop or infographic design required) takes approximately 4-5 business days to complete (including briefing, drafts and amendments). At various times throughout the year this may be quicker or slower - I will advise when quoting if there will be any delays/wait list.
WHAT DO YOU NEED FROM ME TO GET STARTED ON A PITCH DECK?

You are welcome to send through the following (if applicable): * Content (already on slides or in an outline format - scroll down for my free content planner) * Data, statistics, financials - especially if needing custom infographics created. For detailed information, please ensure to provide in a text format so I can copy and paste * Description of vision for slides or goal of presentation (or inclusions for specific slides) * Your logo (in either EPS, SVG, PDF, AI or high resolution PNG files - only send JPG if that is all you have) * Brand standards/ style guides * Inspiration from websites, images or previous projects you would like me to 'mimic' * Image files (I can procure stock images easily if you don't have any/enough) Don't panic if you don't have any of the above - I'm here to help!
I ONLY HAVE AN OLD JPG FILE OF OUR LOGO - WILL THAT BE OK?

In order to convert your logo into various formats (no backgrounds, reverse and black and white versions) I will require an editable file (e.g. AI, EPS or PDF). A high resolution editable file is very handy when you need to apply your logo to various backgrounds and for print jobs. Increasing the logo size for large posters, pull up banners and signs is far easier and produces a high quality result. I am able to redraw your old JPG logo, converting it into an editable format - just let me know when enquiring.
I'M NOT GREAT WITH DESIGN TOOLS - WILL I BE ABLE TO USE THE TEMPLATES YOU CREATE?

Yes! I can tailor the designs to your comfort level and give you a 1:1 Zoom call to walk through how your Canva brand kit is set up. Depending on the package you have chosen I can also include time on the call for various tutorials on how to edit, duplicate and post your templates. I also include various cheat sheets and quick tips so you feel confident using Canva moving forward.
DO YOU OFFER ON GOING SUPPORT OR ONE-OFF DESIGNS?

Both! I can create a one-off design, assist with any brand refreshes down the track or update your templates. I'm happy to arrange follow-up sessions if you need them or create extra social content as needed.
DO YOU WORK WITH CLIENTS OUTSIDE OF AUSTRALIA

Yes! I work with clients across Australia and beyond. Everything is done remotely via email and Zoom, so location isn’t a problem.

Canva Set Up Packages

Don't worry if you don't know what your brand colours are - I can create your palette once I have completed your brand analysis - this is my first task before commencing any work.

All packages require a Canva Premium account and logos provided in an editable format (e.g. AI, EPS or PDF) or high resolution JPG or PNGs. If you don't have any of these formats I can assist with redrawing or redesigning your existing logo or I can create a new logo from scratch.

Extra services you can add on

Additional templates from $40 (AUD) each
Seasonal Holiday pack of 10 templates including branded Christmas, New Year and Easter social media posts from $200 (AUD)
30, 60 or 90 days of social media content ideas from $50-$150 (AUD)
Follow up Zoom calls for further questions or to train other staff $99 (AUD) per hour
Large document templates from onboarding packages to annual reports from $150 (AUD) each

What is a Brand Kit?

Also known as your company’s brand guidelines, this professionally designed PDF is included in your Canva Brand Kit package. It brings together the essential elements of your visual identity — your logo, colours, fonts, and design style — in one easy-to-follow document.

You can share it with anyone working on your business:

A sign writer creating your shopfront signage
A VA scheduling your social media
A printer producing your brochures
A web developer updating your site
A staff member designing newsletters and reports
A handy addition to new employee onboarding documents to help new starters become familiar with intricacies of your brand

They’ll have everything they need — the right colours, logos, fonts, spacing, and examples — to keep your brand looking sharp and consistent across the board.

This document complements the Brand Kit I set up for you inside Canva, where your colours, logos and fonts are pre-loaded and ready to go. Together, they save you time and make it easy for anyone (even non-designers!) to stick to your brand style with confidence.

No more mismatched colours, stretched logos, or off-brand fonts — just a consistent, professional look, everywhere your brand appears.

HOW DOES PAYMENT WORK?

For first time clients a 50% deposit will be due after accepting the quote at the commencement of the project. The only exception to this is if you have been referred by another reputable client. At the end of the project, I'll send you an invoice for the remaining balance. Payments can be made by bank transfer in Australia or by credit card via Paypal for international clients. Returning clients will only be invoiced at the end of the project.
MY PROJECT IS URGENT & I NEED IT COMPLETED ASAP - CAN YOU HELP?

In most urgent cases I can work beyond business hours to achieve your timeline. An additional charge of $200 (AUD) applies to rush projects - rest assured there is no compromise on quality.
HOW MANY REVISIONS DO I GET?

In most projects the maximum number of emails of revisions and amendments is two. I do make occasional exceptions, but extra fees will be due should multiple edits disrupt other projects and schedules. I only ask that you be mindful of our timeline and consolidate edits to two emails if possible (number of revisions per email is unlimited).
WILL I BE ABLE TO EDIT THE FINAL PROJECT FILE?

Depending on your project, most of the time files are provided in print ready PDF or JPGs depending on their purpose. A blog or speech will be provided in a Word doc for easy editing. A PowerPoint presentation will be provided in a PP file with easy to edit text. There may be occasional design elements that were created for you outside PowerPoint and imported in. These assets aren't editable. If you require the original AI or PS source file, please note this can be provided for an extra fee. If you don't have the font used, the font files and instructions on how to install them will be supplied.
ARE YOUR IMAGES AN ADDITIONAL CHARGE?

I use Shutterstock for any extra images we may need. Technically, those assets are licensed to me so if you are going to use them in the public domain you will need to license them to you or your company. I can ensure quick access and instructions to license the images. Shutterstock packages are very reasonably priced at $3USD or less per image.
MY PROJECT CONTAINS CONFIDENTIAL COMPANY INFORMATION - WILL YOU SIGN AN NDA?

All work is carried out in the strictest confidence with confidentiality guaranteed. Scripts, drafts, projects, personal details and any other documents or correspondence will never be shared or replicated. I am more than happy to sign an NDA/ Confidentiality agreement before commencing work on your project.
WHAT IS THE TURNAROUND FOR PRESENTATION SLIDE PROJECTS?

An average project (for example 15-20 slides with no photoshop or infographic design required) takes approximately 4-5 business days to complete (including briefing, drafts and amendments). At various times throughout the year this may be quicker or slower - I will advise when quoting if there will be any delays/wait list.
WHAT DO YOU NEED FROM ME TO GET STARTED ON A PITCH DECK?

You are welcome to send through the following (if applicable): * Content (already on slides or in an outline format - scroll down for my free content planner) * Data, statistics, financials - especially if needing custom infographics created. For detailed information, please ensure to provide in a text format so I can copy and paste * Description of vision for slides or goal of presentation (or inclusions for specific slides) * Your logo (in either EPS, SVG, PDF, AI or high resolution PNG files - only send JPG if that is all you have) * Brand standards/ style guides * Inspiration from websites, images or previous projects you would like me to 'mimic' * Image files (I can procure stock images easily if you don't have any/enough) Don't panic if you don't have any of the above - I'm here to help!
I ONLY HAVE AN OLD JPG FILE OF OUR LOGO - WILL THAT BE OK?

In order to convert your logo into various formats (no backgrounds, reverse and black and white versions) I will require an editable file (e.g. AI, EPS or PDF). A high resolution editable file is very handy when you need to apply your logo to various backgrounds and for print jobs. Increasing the logo size for large posters, pull up banners and signs is far easier and produces a high quality result. I am able to redraw your old JPG logo, converting it into an editable format - just let me know when enquiring.
I'M NOT GREAT WITH DESIGN TOOLS - WILL I BE ABLE TO USE THE TEMPLATES YOU CREATE?

Yes! I can tailor the designs to your comfort level and give you a 1:1 Zoom call to walk through how your Canva brand kit is set up. Depending on the package you have chosen I can also include time on the call for various tutorials on how to edit, duplicate and post your templates. I also include various cheat sheets and quick tips so you feel confident using Canva moving forward.
DO YOU OFFER ON GOING SUPPORT OR ONE-OFF DESIGNS?

Both! I can create a one-off design, assist with any brand refreshes down the track or update your templates. I'm happy to arrange follow-up sessions if you need them or create extra social content as needed.
DO YOU WORK WITH CLIENTS OUTSIDE OF AUSTRALIA

Yes! I work with clients across Australia and beyond. Everything is done remotely via email and Zoom, so location isn’t a problem.

Brand Kit Inclusions

Other helpful services

My mission is to make your life easier, save you time and increase your productivity. Spend your time with loved ones and doing things that matter to you.

Shoot me a message to find out how my virtual assistant services can make your life easier. Do what you do best, then outsource the rest!

If you're looking for a professional, quality administration service, my list of services includes (but is not limited to):

Copy writing
Speech writing
Researching and writing SEO ranking blogs
Compiling and writing tender documents, award submissions and grant applications
Edit existing PDF documents
Website updating
Transcribing
Minute taking
Document and file management
Data entry
Social media assistance
Creation, organisation and document formatting
Desktop publishing and general word processing
Creation and maintenance of Excel Spreadsheets and other data base software
Organise and manage travel arrangements
Organising catering for meetings
Calendar management

For a quick no obligation quote, shoot me an email with a brief summary of what you need to: